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Jun 16, 20133 min read
Uncovering Employee Value via Undercover Bosses
Once in a while I watch the television programme Undercover Boss. Currently viewing in the UK is Undercover Boss Canada. In many ways...
Jun 9, 20133 min read
Unlocking Charity Giving
I recently read an article by Sunil Bali on an Italian sandwich shop, which faced with the threat of a Giant Supermarket opening...
Mar 13, 20131 min read
Working 9-5 or 24-7
I had the privilege of watching Dolly Parton’s musical, “Nine to Five” last Saturday – incidentally the day after International Women’s...
Oct 26, 20122 min read
When Potential Comes to Fruition
I listen to American news quite a lot. My favourite news programme is NBC Nightly News with Brian Williams. I like it partly because of...
Sep 20, 20123 min read
Social Capital in The Workplace
On the soft side of things, talent management within the workplace is important because diverse, mutually respectful, happy teams with...
Aug 29, 20122 min read
When Staff are Willing, but Unable!
I believe one of the greatest things about working with Charitable organisations is the opportunity to work with people who are typically...
Nov 30, 20112 min read
Managing Staff Through The Tough Times
Managing Staff Through The Tough Times While there are businesses that may be thriving, the recent recession and its aftermath mean that...
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
Sep 1, 20111 min read
Tackling HR's Image Problem
Does HR have an image problem? This is something of a frequently asked question (FAQ) as regards HR, which suggests that it is a concern...
Aug 31, 20113 min read
The Bribery Act Does Affect You
I take it that by now you will have of the Bribery Act that came into force on the 1st July? The Bribery Act 2010 makes it a criminal...
Aug 29, 20112 min read
The Importance of Succession Planning
The resignation of Steve Jobs as the CEO of Apple has brought the subject of Succession Planning to the forefront of conversation. The...
Aug 17, 20111 min read
Zapping Up The Talent
There is a trend in the war for talent – with the rise in tuition fees, some employers have taken to attracting candidates by offering to...
Aug 14, 20112 min read
A Post Riot Conversaton About Youth
On the Saturday evening after the London riots, I went to Lewisham to catch up with friends. I guess it was inevitable that we got into a...
Aug 14, 20111 min read
Free Labour – but is it right?
I recently spent a day in meetings in London inclusive of meetings at a multi-national bank and a very small publishing company. During...
Aug 1, 20113 min read
The Essence of Feedback
I once received a testimonial that stated amongst other things “Susan is a delight to listen to and debate with. She questions anything...
Jan 28, 20113 min read
Value Begets Value
I don’t typically watch Action category movies, but years back I watched the Rambo movies and although I can’t remember much of the story...
Jan 6, 20112 min read
Sometimes our Greatest Successes Lie Beyond Our Dreams
Have you heard of Gordon Brown, former British Prime Minister? If you live in Britain and know anything at all about British politics,...
Jan 1, 20112 min read
Susan's New Year's Honours Lists
So thankfully we’ve made it through to another year and people are optimistically stepping forward with lists of objectives and goals;...
Dec 30, 20092 min read
Most Inspiring People of 2009
Earlier today I read an article in The Independent entitled Most Inspiring People in 2009 by Johann Hari. I would like to add a name to...
Nov 17, 20093 min read
Developing a Skilled Workforce for the Upturn
As we are now unfortunately in a recession, the current focus for most businesses is unlikely to be on recruiting staff, but now more...
Jun 1, 20091 min read
An Entitlement Culture?
From time to time i hear people in conversation calculating the number of days annual leave they have left to take and going on to count...
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